Ozone :: Frequently Asked Questions
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SPECIAL OFFER
Place any order over $80 (before taxes and shipping) and we'll throw in a powerful mini vibrator ABSOLUTELY FREE!
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-- Paul D., Fairbanks AK
FREQUENTLY ASKED QUESTIONS
If you're searching for answers to questions about shipping, security or general care and maintenance of your favourite Ozone toy, you're in the right place. Get answers to some of our most commonly asked questions. Have a question we haven't covered? Please let us know! We'll promptly respond to your Email and point you in the right direction.
SHIPPING SOLUTIONS

Q1: How quickly will I receive my order?
(insert shipping options), Top
Q2: Can I track the status of my order?
(insert tracking info), Top
Q3: Where will OzoneToys.com ship?
Although we're based in Canada, Ozone ships its product line to any destination around the world. We use a number of different carriers depending on where you are and how fast you would like your products delivered. Alternative carriers may be used from time-to-time. If you're an international customer, simply inform us in the Notes section of the checkout process, and we'll make the necessary arrangements. Ozone will contact you regarding international shipping, handling and taxes prior to processing your order. Top
Q4: How will my order arrive?
We recognize that most Ozone customers want to maintain their privacy when ordering our products. Any product you purchase from OzoneToys.com will arrive at your specified destination in a nondescript box, sent by Ozone Media Corporation. The OzoneToys.com logo is not present anywhere on our packaging or return label, nor is any description of the package contents. Top
Q5: Will I receive follow-up material?
Ozone values you as a customer and respects your privacy. Coupons, product brochures or other promotional literature may be packaged inside your Ozone purchase, but you will never receive unsolicited materials from OzoneToys.com. At any time, however, you may request Ozone literature. As with all Ozone shipments, it will be sent in nondescript packaging from Ozone Media Corporation. Top

 
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